Retail Staff (Store 0740)
Company: Gamestop, Inc.
Location: Madison
Posted on: April 10, 2021
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Job Description:
PLEASE NOTE: Your application will be considered for all
positions within this store. Some positions may not be available in
all locations. Assistant Store Manager - will support the Store
Manager in all facets of store operations including ensuring that
the store staff provides friendly, open and enthusiastic customer
service, in person and on the phone. This includes answering
questions and assisting with product selection, purchases, and
returns. Ensure that the store is clean, well-organized, and
properly merchandised at all times, and that all policies,
procedures, and controls are followed. Supervise up to 5 or more
Game Advisors by planning, organizing, and delegating work. Senior
Game Advisor (Shift Leader) - will assist the store management team
in supervising all store activities as well as providing friendly,
open and enthusiastic service to customers, in person and on the
phone, including answering questions and assisting with product
selection, purchase, or return. Assist with store merchandising,
inventory control, loss prevention, restocking, store cleaning and
maintenance. Game Advisor (Sales Associate) - provide outstanding
customer service experience using elements of GameStop's buy, sell,
trade, and reservation business model, The Circle of Life. Working
under direct supervision, this position ensures customers are
greeted on the sales floor, informed of trade, reservation and
loyalty program benefits and thanked. Game Advisors also share
product knowledge with customers, ensures products are easy to see
and buy, processes customer transactions, and provides a clean,
organized store environment in which to shop. The principal
business outcome for this role is higher levels of overall store
performance and customer satisfaction. Job Requirements: Qualified
Assistant Store Manager candidates will possess the following: ---
High School diploma or GED required, some college preferred.---
Must be at least 18 years old*.--- 2 yrs. in retail sales, customer
service, and /or management experience preferred.--- Video game
knowledge preferred. Qualified Senior Game Advisor (Shift Leader)
candidates will possess the following: --- High School diploma or
GED.--- Must be at least 18 years old*.--- Retail sales and /or
management experience preferred.--- Video game knowledge preferred.
Qualified Game Advisor (Sales Associate) candidates will possess
the following: --- High School diploma.--- Must be at least 18
years old*.--- Retail experience preferred.--- Video game knowledge
preferred. *Unless prohibited by applicable law GameStop and its
affiliated businesses reserve the right to change job descriptions
at any time based on business conditions/needs, which includes
expanding this job's responsibilities and assigning additional
duties consistent with the position's purpose. GameStop will
provide reasonable accommodations to qualified individuals with
disabilities unless doing so would cause an undue hardship.
Keywords: Gamestop, Inc., Madison , Retail Staff (Store 0740), Hospitality & Tourism , Madison, Wisconsin
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