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Retail Manager

Company: QTI Group
Location: Madison
Posted on: April 10, 2021

Job Description:

Summary:Do you enjoy being around children surrounded by a lot of action-packed fun where your leadership skills can shine? If so, this job may be a perfect fit for you! The QTI Group is assisting our client, located on the west side of Madison, who is looking for a DIRECT HIRE full-time Retail Manager to join their team! This role provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results. Hours for this position will range from 40-50 hours per week. To start, hours will consist of Sunday through Thursday 10:00 am to 8:00 pm and Friday and Saturday 10:00 am to 10:00 pm. The selected candidate will have two days off per week between Monday and Thursday and 1 to 2 weekends off per month. This position offers a competitive pay rate of $55K per year, based on experience, with an opportunity for growth. Apply online today for this exciting job!Responsibilities:--- Cultivates a team environment that provides exceptional customer service while directing the team and ensuring all staff members perform at a consistently high level--- Assist in hiring, retention of staff, coaching, discipline; ensures execution of staff training programs--- Develop weekly schedules and ensure staffing levels and lead coverage is appropriate to meet the needs of the business and maximize the customer experience--- Select, develop staff and trainers for more responsibility or internal promotability into a leadership program--- Ensures execution of all employee recognition and incentive programs as directed--- Assists with inventory and controlling expenses--- Responsible for all aspects of the operation including entertainment, food, beverage, attractions and property inspections--- Maintain a safe, clean and secure environment for all guests and staff--- Continuously improves operational execution through attention to detail and adherence to company operating standards and philosophies--- Other duties as assignedQualifications:--- 1 years' experience in hospitality/Retail (Theme Parks, Family Entertainment Centers, Hotels, Resorts, Casinos, or Restaurants)--- 2 years supervisory or management experience required--- CPR/First aid certification is preferred--- Demonstrated ability in developing team members in areas of responsibility--- Must be professional, energetic, self-motivated, and have a positive attitude--- Strong interpersonal, oral and written communication skills--- Willing to learn and adapt to changes or challenges--- Maintain positive working relationships with all employees, management, and vendors--- Exercises good judgment in decision making.--- Appreciation of diversity (thought, ethnic, gender, etc.)--- Must be able to work weekends, evenings and holidays--- Previous work experience with teenagers and children is a huge plus including developing children programs (after school programs/camps/workshops)--- Ability to recognize problems and problem solve--- Set goals and convert plans into action--- Receptive to feedback and self-improvement--- Serves as a role model by demonstrating and upholding company policies and standards--- Able to work in noisy, fast paced environment with distracting conditions--- High proficiency in Microsoft Office applications such as Excel, Outlook, and Word--- Adaptability, flexibility, general enthusiasm for the business--- Lift and carry up to 30 pounds.--- Willingness to submit to a background check#MMAS

Keywords: QTI Group, Madison , Retail Manager, Hospitality & Tourism , Madison, Wisconsin

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