Food Service Operations Manager
Company: Exact Sciences
Location: Madison
Posted on: January 12, 2021
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Job Description:
Summary of Major ResponsibilitiesThe Food Service Operations
Manager role will be responsible for relationship management,
identifying stakeholder needs, and delivering results through
quantified key performance metrics that are critical to success.
This role will collaborate closely with multiple Exact Sciences
stakeholders and help build a positive work environment and culture
for a Food Services function that serves our diverse employee
population of over 2500 employees.Essential Duties and
ResponsibilitiesManage the operations and activities of the Food
Service department; including overseeing the day-to-day operations
of food and beverage operations.Recommend operational improvements
for all local, on-site, and beverage procedures to improve site
efficiency and employee productivity.Develop strategies to deliver
and measure remarkable customer experiences.Establish operational
processes and standards; implement audit processes and lead
correctional efforts when and where needed.Coordinate and lead
training programs in food and beverage services.Oversee all
security, facilities, technology, and cleaning services related to
food and service operations.Support the departmental budgets and
profitability as well as adhere to financial objectives consistent
with company objectives.Manage purchasing, inventory, cost control,
and maintenance of food service equipment. Establish and administer
an effective system for cash and inventory.Work with the Chef and
food service management team to create menus based on employee
surveys and feedback and provide top quality offerings to meet
diverse employee needs.Ensure that all company policies and
procedures are followed by all operating units of the Food and
Beverage Service Department.Ensure highly productive
vendor/customer relationships and partnerships for the benefit of
the company.Sets goals, monitors operations, and evaluates results
to ensure that departmental and operational objectives are met and
in line with the needs and mission of the organization.Keep current
with food safety requirements, consumer protection, public health
regulations, and industry best practices to ensure continued
compliance with regulatory changes.Communicate new initiatives and
standard operating procedures clearly to employees to ensure
understanding and success in achieving them.Apply a ---green---
focused approach that will support company efforts in recycling,
organics recycling, and waste disposal initiatives.Support of
community gardens on company grounds, purchasing crop shares from
local farmers, and embracing sustainable food practices.Strong
commitment to service and hospitality excellence.Strong analytical
and problem-solving skills.Strong communication and operational
expertise.Entrepreneurial attitude and ability to thrive in a
fast-paced, dynamic environment.Passion for building community
spirit and positive results, and for delivering exception customer
experiences.High standards with regards to culinary and service
delivery.Ability to drive tactical execution.Ability to be flexible
and multi-task in a fast-paced work environment.Uphold company
mission and values through accountability, innovation, integrity,
quality, and teamwork. Support and comply with the company---s
Quality Management System policies and procedures. Regular and
reliable attendance. Ability to work designated schedule.Ability to
work nights and/or weekends.Ability to lift up to 40 pounds for
approximately 5% of a typical working day.Ability to work seated
for approximately 80% of a typical working day. Ability to work
standing for approximately 20% of a typical working day. Ability to
work on a mobile device, tablet, or in front of a computer screen
and/or perform typing for approximately 80% of a typical working
day.Ability to grasp with both hands; pinch with thumb and
forefinger; turn with hand/arm; reach above shoulder height.Ability
to work on a computer and phone simultaneously.Ability to comply
with any applicable personal protective equipment
requirements.Ability and means to travel between Madison
locations.Ability to travel 5% of working time away from work
location, may include overnight/weekend
travel.QualificationsMinimum QualificationsBachelor---s degree in
business management, business administration, engineering, or other
field related to the essential duties of the position; or high
school degree/general education diploma and 4 years of relevant
experience in lieu of Bachelor---s degree.5 years of experience in
the food service or facilities industry. Demonstrated competency in
project management or simultaneous execution of multiple
projects.Demonstrated competency in data analysis used for
strategic decision making.Advanced computer skills to include
Internet navigation, Email usage, and word processing.Proficient in
Microsoft Office.Possession of or ability to obtain a current food
manager certification through the State of Wisconsin Department of
Agriculture, Trade and Consumer Protection, approved institution
within 90 days of hire and maintain for the duration of
employment.Demonstrated ability to perform the Essential Duties of
the position with or without accommodation. Authorization to work
in the United States without sponsorship.Preferred
QualificationsCertified Associate in Project Management.LI-MF1We
are an equal employment opportunity employer. All qualified
applicants will receive consideration for employment without regard
to age, color, creed, disability, gender identity, national origin,
protected veteran status, race, religion, sex, sexual orientation,
and any other status protected by applicable local, state or
federal law. Applicable portions of the Company---s affirmative
action program are available to any applicant or employee for
inspection upon request.Job SummaryReq No.: 2020-6963Category:
Manufacturing Operations, Facilities & SecurityType: Regular
Full-Time
Keywords: Exact Sciences, Madison , Food Service Operations Manager, Hospitality & Tourism , Madison, Wisconsin
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