RN Supervisor Home Infusion - Remote in WI

Company: UnitedHealth Group
Location: Madison
Posted on: November 20, 2023

Job Description:

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. -The primary role of the -Nurse Supervisor -is to provide assistance to the Director of Nursing with oversight and management of employees whom provide coordination and infusion nursing services to patients serviced by Optum Infusion Services pharmacy. The Nurse Supervisor will oversee coordination and manage the nursing activities of other nurses in an assigned area with the Director of Nursing. These nurses may be a combination of contract HHA nurses and / or direct employees of Optum. Service delivery will occur in patient's home or alternate site per patient's request. All infusion services and medication delivery will be provided utilizing accepted infusion therapy clinical technique and Optum's established policy and procedures ordered by a licensed physician or licensed practitioner. All clinical operations will be consistent with established goals, objectives, and policies, and specifically focused on delivery of infusion therapy nursing and medication delivery.If you are located in the state of WI, you will have the flexibility to work remotely* as you take on some tough challenges.Primary Responsibilities:

• Ability to establish and maintain positive clinical rapport with all patients and their families, representing OptumRx -including working directly with patients and their families, maintain contact and clinically monitor all patients providing direct infusion therapy services
• Oversight and supervision of nursing intake referral process and team, address issues that arise and manage and/or escalate as appropriate
• Infuse medications as needed in patient's home setting including performing procedures such as IV placement, phlebotomy, and medication administration via peripheral infusion device; or PICC line; Implantable port; and / or Central Venous Catheters and as ordered by a licensed physician or licensed practitioner
• Assess patient in home environments, including clinical assessment, monitoring and tracking vital signs, safety of environment, pain assessment, monitor effectiveness of medication treatment, develop plan of care, education for patients and patient's family members, including providing care
• Perform supervisory visits for assigned nursing personnel
• Establish and maintain all clinical documentation including, but not limited to, Plans of Care/Treatment (POC/POT), Clinical Summaries, medication changes and any updates for OptumRx pharmacy
• Communicate effectively to internal OptumRx personnel, any patient status changes or information relevant to promote the coordination of care and safety of a patient -
• Willingness to work with most ages and diagnosis of patients receiving infusion therapy medication
• May work with numerous infused or Injectable medications including orals per OptumRx protocols
• Clinical oversight of patient functions provided by OptumRx Infusion Services, within a limited geographical area
• Collaborative relationships involving agencies delivering services on behalf of / or in conjunction with OptumRx, including nursing agencies in a contracted relationship, patient, families, significant caregivers, and other healthcare team members, in a limited geographical area, if needed
• Maintaining current State Nursing licensure, as required by the State Department of Health, is mandatory
• Assist in securing and maintaining all licensure and accreditations warranted by OptumRx, including required Home Health Licensure, ACHC and any other licensure or credentialing as necessary
• Compliance and adherence to all State and Federal regulations and laws, ACHC, OSHA, HIPAA, CPR, all infusion pharmacy and nursing licensure accepted standards of practice
• Maintain all mandatory education required upon hire and annually per policy
• May be required to represent the company in clinical interactions as requested
• May provide education regarding OptumRx Infusion Services, for both internally and external customers
• Function as clinical educator and resource
• May be required to work any day or shift as required to accommodate patient schedules in administering medications, on occasion
• May be required to lift or carry equipment and supplies to patients home
• May be required to participate in after hours on call responsibilities, on occasionYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
  • Active and unrestricted licensure as a Registered Nurse (RN) in the state of Arizona
  • Current Basic Life Support (BLS) and/or CPR certification, or willing to obtain prior to starting employment
  • 3+ years of experience working as an RN in a clinical care setting that contributes to proficiency in infusion therapy (such as medical surgical unit, emergency department, intensive care unit, post-anesthesia care unit, or similar setting)
  • 1+ years of management experience; team lead or preceptor experience will also be considered
  • Knowledgeable and/or experience with current state licensure requirements
  • Knowledge of the Infusion Nursing Standards (INS) and nursing process including assessment, problem identification or nursing diagnosis, outcome identification, planning and communicating, implementation, and evaluation
  • Current knowledge of Vascular Access Devices (VAD's)
  • Excellent IV skills
  • High level of proficiency with the use of technology, through exposure to EMR, use of data phones or tablets with WiFi access, and proficiency in Microsoft Office Suite (Excel and Word)
  • Proven excellent interpersonal, listening, organizational, and critical thinking skills
  • Proven ability to work with an interdisciplinary team of professionals including clinical, pharmacy, physicians, outside infusion nursing agencies, patients, families, and significant caregivers
  • Proven professional appearance and teaching skills
  • Proven ability to work independently in home or alternate site settings
  • Proven ability to work under pressure with clinical emergencies if required
  • Ability to meet attendance, overtime, on-call, and other reliability requirements of the jobPreferred Qualifications:
    • Bachelor's Degree
    • Home Care experience
    • Home Infusion experience
    • Knowledgeable and/or experience in HIPAA; OSHA; ACHC; Title 22*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy -At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. -

Keywords: UnitedHealth Group, Madison , RN Supervisor Home Infusion - Remote in WI, Healthcare , Madison, Wisconsin