Company: Home Instead
Posted on: June 25, 2022
In addition to working as a CAREGiver, the Lead CAREGiver serves as
a counselor, guide, coach, and mentor in a long-term, ongoing
relationship with CAREGivers. LEAD CAREGiver will provide CLIENT
support through Quality Assurance activities in efforts to improve
client retention. As the face of Home Instead in the community,
this team member must demonstrate our core value, Love (v.), in all
interactions with internal and external customers and staff:
patience, kindness, humility, selflessness, respectfulness,
forgiveness, honesty and commitment.RESPONSIBILITIES
&bull Assist the elderly or persons with disabilities with
daily living activities at the person's home or in a care facility.
Duties performed at a place of residence may include keeping house
(making beds, doing laundry, washing dishes) and preparing meals.
May aid at non-residential care facilities. May advise families,
the elderly, convalescents, and persons with disabilities regarding
such things as nutrition, cleanliness, and household
&bull Ease the challenge of aging by encouraging clients to
continue enjoying the comforts of home
&bull Contribute to a positive living environment while
enhancing the client's quality of life
&bull Immediately report changes in client's needs or living
conditions. Regularly communicate with office staff
&bull Demonstrates high accountability and leadership skills,
maintaining and encouraging a positive work atmosphere.
&bull Demonstrates an accurate understanding of company
policies and upholds them consistently while showing enthusiasm for
and interest in assigned roles.
&bull Teaches/Re-educates CAREGivers about company policies and
helps develop/maintain the skills of CAREGivers.
&bull Listens to Caregiver's questions and concerns and
responds in a timely manner and/or relays concerns to supervisor
&bull Participates in Quality Assurance activities such as
introductions and supervisory visits.
&bull Demonstrated sound judgement, handles difficult
situations in a tactful manner & adapts to changing situations.
&bull Assists with roll out of new initiatives that impact
CAREGivers and Clients.MINIMUM QUALIFICATIONS
&bull To be a qualified driver you must possess a reliable
vehicle, valid driver's license and auto insurance on the vehicle
&bull Must be insurable and bondable throughout employment to
provide transportation on behalf of and to transport clients.
&bull Must successfully pass a criminal background check, DMV
check and drug screen
&bull Ability to care for clients with dignity, and respectful
of others and their property
&bull Effective written and verbal communication skills in a
friendly and congenial manner
&bull Ability to work independently without supervision in a
safe manner always
&bull Willingness to drive to all client locations in the
specified service areas
&bull The person must be able to lift and carry up to
25lbs.Each Home Instead franchise is independently owned and
Keywords: Home Instead, Madison , Lead CareGiver, Healthcare , Waunakee, Wisconsin
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