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Director Enterprise Resources Planning

Company: Nordic Consulting Partners, Inc.
Location: Madison
Posted on: November 11, 2019

Job Description:

The Director - ERP Solutions will collaborate with senior ERP leadership to direct, plan, and develop project delivery and oversight capabilities at Nordic. They will maintain responsibilities for solution development, sales enablement, solution team management, and delivery oversight relating to assigned projects. The Director - ERP Solutions ensures delivery success, serving as the key business line liaison to both clients and consultants, monitoring the progress of multiple projects, providing oversight, education and guidance, and performing client-facing work as needed.
Key ResponsibilitiesThe Director - ERP Solutions will have the following key responsibilities, which include but are not limited to

  • Maintaining Nordic's reputation of quality and value through effective oversight of service delivery
  • Partnering with ERP Solutions leadership to support the overall performance of the service line while supporting the service line vision and initiatives, established goals, and by reporting achievement progress
  • Overseeing and participating in ensuring project success, including building strong client and consultant relationships, completing regular client and consultant check-ins, reviewing status reports, providing recommendations and best practices, and identifying and mitigating project risks
  • Acting as point of escalation for project team and client
  • Performing services directly for clients as necessary
  • Growing practice capability by managing, mentoring, and developing solutions team staff
  • Supporting pre-sales scoping and solution design activities in close partnership with practice leadership and internal sales and solutions teams including the creation of customized sales presentations, proposals, messaging, and content
  • Staying abreast of the latest technology and news relating to healthcare IT and continuously evaluating the market for opportunities that supersede competitors' offerings
  • Collaborating with business line, marketing, and other internal colleagues in continuous development and delivery of ERP marketing strategy, including, but not limited to, messaging and presentations as well as representing Nordic through webcasts, white papers, and blog posts to demonstrate thought leadership within the industry
  • Providing thought leadership through presentations and engagements at various conferences and tradeshows related to ERP and the healthcare industry
  • Participating in the development and adoption of standards, policies, and best practices within ERP and across business lines
  • Building strong networks for Nordic brand recognition and finding new avenues for customer engagement
  • Working on projects that may be assigned on an ad hoc basis and assisting other corporate initiatives as necessary
    Skills and Experience
    • Bachelor's degree or equivalent work experience
    • At least 5 years of direct staff management experience, leading service-oriented teams required
    • At least 5 years working with ERP software
    • Demonstrated success in developing and growing ERP services delivery
    • Strong knowledge of healthcare and hospital operations
    • Previous demonstrated success with providing ERP advisory and implementation services and solutions oversight
    • Proven experience in leading and growing service-oriented teams, while ensuring team scales appropriately to successfully manage growth
    • Established understanding of integration with overarching IT systems solutions within healthcare and having a strong ability to drive this understanding for customers and internal teams
    • Proven success in contributing to the definition of strategic direction, developing relationships, and working collaboratively with cross-functional teams to deliver results
    • Ability to adapt quickly to changes in the work environment and to alter approach or method to successfully lead change
    • Experienced in talking comfortably with people at all levels of an organization in groups or individually
    • Proficient with Microsoft Office products and other collaboration tools, including virtual meeting and cloud technologies
    • Must demonstrate and embody Nordic's maxims
      Additional Details
      • Relocation to Madison, WI, is not required, however, regular trips to the Nordic Home Office in Madison, WI will be expected
      • Travel up to 75% of the time

Keywords: Nordic Consulting Partners, Inc., Madison , Director Enterprise Resources Planning, Executive , Madison, Wisconsin

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