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Project Manager II

Company: Encore Consulting Services
Location: Madison
Posted on: May 19, 2019

Job Description:

Project Manager II Madison, WI Long Term Assignment Description The Project Manager II, working under broad policy guidance of the Operational Support and Project Management Section Chief, is responsible for planning, development, implementation and administration of infrastructure, applications and IT service development andor support projects that have statewide impact with customers both within and outside state government. This position provides project management expertise through all phases of technical efforts for systems conversion, to include concurrent contract review, RFP drafting and evaluation, planning, product implementation and rollout. This role is key in promoting and adhering to the organization s Project Management rigor, including communication and management of tasks for all phases of the Project Lifecycle. This position primarily provides project management, analysis and design for the development, implementation, enhancement, and maintenance for business applications and infrastructure systems projects that support call center services. In addition, the incumbent works closely with the sponsor of the projects she is managing. 40 A. Perform project management functions for business applications, infrastructure, and IT service development andor support projects. A.1. Manage and lead large and complex agency and enterprise projects through all stages of the project life cycle A.2. Establish project objectives, develop project plans, identify project resources, establish proper project controls and ensure project schedules are maintained in order to implement complex projects on time, within budget and with desired functionality A.3. Obtain concurrence on system design specifications between DHS and supported agencies. A.4. Coordinate all development and modification activities among project team members using techniques like flowcharts and structured walk-throughs to ensure the quality design of the applications and its components A.5. Develop project implementation plans, which include project resources estimates vs. actual expenditure and target dates A.6. Provide project status and other deliverables at each stage of a defined project management methodology A.7. Identify and manage project risks A.8. Negotiate timelines, products and other project concerns with the top level management positions. A.9. Oversee completion of tasks and provide project status reports and performance metrics to management A.10. Ensure completion of all documentation and review steps 20 B. Perform Systems analysis and design functions for business applications, infrastructure, and IT service development andor support projects. B.1. Meet with management and staff to define, review and determine feasibility of business requirements in order to establish system scope, goals, objectives and perform cost benefit analyses B.2. Ensure systems requirements definition and appropriate designs meet standards B.3. Obtain projectsystemsubsystems designs specifications concurrence from DHS and supported agencies B.4. Coordinate the installation, configuration, and maintenance of completed systems and conduct system-specific training for prime users B.5. Analyze resources in terms of overall goals and objectives of the Division to ensure proper allocation B.6. Perform complex moduleprocedure design activities for business and infrastructure applications. B.7. Oversee general and detailed computer system and subsystem designs. B.8. Coordinate and participate in the design and review of computer procedures and modules. B.9. Work with IS staff and customers to ensure consistency across architectures. B.10. Test computer-based elements to meet design elements. B.11. Develop and monitor task estimates and compare to actuals. B.12. Oversee software development and testing to ensure standards for quality are met. B.13. Oversee programming modifications andor maintenance to applications. 20 C. Provide quality assurance, consulting and support. C.1. Provide consulting and support services to the department, as well as other agencies when necessary. C.2. Develop and manage quality control guidelines for applications including overall deliverables, responsibilities for test planning, preparation and execution. C.3. Develop and manage quality assurance guidelines to ensure quality testing occurs before releasing the application or putting the system into production. C.4. Coordinate IS staff, agency staff, and private sector contract IT staff. C.5. Manage stakeholders and stakeholder expectations C.6. Respond to inquiries andor disputes from stakeholders C.7. Provide excellent service (internal and external customers) 20 D. Administer complex vendor contracts which are project related. D.1. Assist in developing and preparing RFP s, agreements, and contracts for specific services to be provided to the state D.2. Monitor contracts to ensure compliance with the requirements of the contract language and Federal and State laws and regulations D.3. Review reports and data conduct audits and on-site visits in order to ensure compliance with the contract requirements D.4. Effectively manage vendor relationships Knowledge Skills Knowledge of RFP RFI development and evaluation Knowledge of Customer Experience (CX) platforms and CX platform conversions. Knowledge of PMI framework and methodologies. Ability to create Project Charter, Status Updates and Work Breakdown Structure. Knowledge of meeting facilitation practices. Knowledge of problem solving and risk mitigation stratigies. Knowledge of project management methodologies waterfall and agile. Ability to create and track project schedules and milestones. Ability to develop and utilize a Communication Plan. Knowledge of DMS strategies and policies. Knowledge of LEAN principles. Knowledge of IT security practices.

Keywords: Encore Consulting Services, Madison , Project Manager II, Executive , Madison, Wisconsin

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