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Customer Success Specialist/Project Manager

Company: CyberCoders
Location: Madison
Posted on: May 19, 2019

Job Description:

Customer Success Specialist/Project Manager
If you are a Customer Success Specialist with project management experience, please read on!
Top Reasons to Work with Us
- Excellent career growth opportunity
- We have experienced double-digit growth over the past year
- Competitive compensation structure and stellar benefits
What You Will Be Doing
- Work closely with customers IT staff to ensure customer success from software demo thru go-live
- Partner with sales, engineering, and data capture teams to provide customers and prospects with solutions and demos
- Resolve technical issues quickly and ensure the root cause is addressed
- Guide clients through workflow analysis, testing and provide application expertise for clients' IT departments
What You Need for this Position
- Bachelor's or greater in Engineering, Math, Statistics, Physics, Chemistry, MIS/CIS, Informatics, or other science-related field
- 1+ year of professional experience in a customer facing role within the IT or Healthcare IT space
- Excellent problem solving and project management skills
- Proven track record of success in setting and achieving ambitious goals
- Experience or familiarity with windows administration and permissions
- Experience with healthcare IT and/or administration, preferably experience installing or support Epic or another EMR
- Self-motivated and resourceful with the ability to work autonomously
- Experience writing analytic SQL queries in some form
- Experience with Tableau or other popular data exploration, visualization, and dashboarding software is highly desired
- Some background or exposure to a computer language
What's In It for You
- Health and dental insurance
- Life and short and long-term disability
- Holidays, vacation, and personal days
- 401k with 4% match
- Flexible spending reimbursement plan
- Employee stock options

So, if you are a Customer Success Specialist with IT/Analytics experience, please apply today!
- Applicants must be authorized to work in the U.S.
CyberCoders, Inc is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Keywords: CyberCoders, Madison , Customer Success Specialist/Project Manager, Executive , Madison, Wisconsin

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