Executive Director
Company: Five Star Senior Living
Location: Madison
Posted on: September 21, 2023
Job Description:
The Opportunity We are actively seeking an Executive Director to
add to our team. The Executive Director is responsible for
providing comprehensive leadership for a senior living community in
operational management, goal setting and long-term growth. The
Executive Director leads a team of team members with a positive,
open-door atmosphere and effective communication, leading by
example and ensuring outstanding attention to detail in resident
care and wellbeing. The ED will be accountable for staff
management, staff training and development, resident and family
experience and satisfaction, resident occupancy management,
regulatory and budget compliance, community leadership and sales
and marketing activities to meet or exceed occupancy and revenue
targets. The Executive Director actively promotes Five Star's
mission, philosophies, and values in all daily interactions with
team members, residents, and families.What You'll Do Ongoing
Community Management and Communication
- Partners with regional, divisional, and corporate leadership on
short and long-term planning for the community, including
supporting and implementation of change management
initiatives.
- Responsible for hiring, training, coaching, developing and
motivating team members across all functional areas, while
providing regular performance feedback.
- Assess and manage staffing levels appropriate to occupancy to
ensure needs of community and residents are met while adhering to
budgetary requirements / fiscal health of the community.
- Partners and consults with regional and divisional Human
Resources regarding team member related matters including
performance, disciplinary and termination matters to align with
Five Star policies.
- Keeps Regional Director of Operations informed of activities,
needs and problems.Regulatory Compliance
- Ensures compliance with state and federal regulations
applicable to the facility and works with department heads or
corporate legal as needed.
- Prepares and presents reports as required by regulatory
agencies and the Five Star corporateResident Experience Oversight
- Ensures a positive resident experience by building
relationships with residents and setting exceptional standards for
team performance.
- Fosters a smooth functioning, efficient operation through the
timely and effective resolution of grievances from residents,
families and/or staff.What You'll Bring Experience & Education
- Bachelor's degree and Administrator's license/certification per
state requirements.
- Passion for working with seniors.
- Prior experience as a General Manager, Executive Director, or
Administrator within the health care industry.
- Demonstrated management experience with direct supervision of a
team of at least 10, including hiring, coaching, performance
management, and daily operations supervision.
- Demonstrated financial acumen, including deep familiarity with
financial reporting, P&L statements, labor modeling and
controlling EBITDA.
- Experience in sales and marketing, identifying and building
local relationships to drive business.
- Computer proficiency, knowledge of Microsoft Office suite of
products, and Adobe Acrobat.
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Keywords: Five Star Senior Living, Madison , Executive Director, Executive , Madison, Wisconsin
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