Manager - Debit Card & ATM Network

Company: UW Credit Union
Location: Madison
Posted on: January 27, 2023

Job Description:

Overview:Do you have leadership experience and have a passion for coaching and developing staff? UW Credit Union's Card Programs department is growing and hiring a Debit Card and ATM Network Manager.The Debit Card and ATM Network Manager play an instrumental role in the development and execution of debit card and ATM network initiatives supporting the strategic direction of the Card Programs department.You would be responsible for optimizing the overall debit card and ATM user experience, managing vendor relationships associated with day-to-day operations and aligning staff, systems, and processes to ensure a high degree of operational excellence is met. In addition, you would lead multiple projects and be responsible for compliance related tasks that impact the Card Programs department.Why work for UW Credit Union?Join one of Wisconsin's premier financial institutions, a 2021 National Top Workplace and multi-year recipient of Milwaukee Journal Sentinel's Top Workplaces, Wisconsin State Journal's Top Workplaces, and Madison Magazine's Best Places to Work, and receive:2 weeks paid caregiver leave2.5 weeks paid new child parental leave21.5+ days annual time off2 days paid volunteer time11 paid holidays (includes your birthday!)401k company match of up to 5%, plus approximately 4% discretionary matchVariable bonus rewardCompetitive Medical, Dental and Vision plans, including domestic partner eligibilityFree bus pass and Bubbler / B-Cycle membershipEmployee Assistance ProgramAnd more!Responsibilities:A Day in the life of a Debit Card and ATM Network ManagerEach day will be different but below is a snapshot of what you will do:Start the day off by reviewing emails and preparing for your dayConnect with your direct reports to provide coaching, training and development through dialogs, informal in-the-moment feedback, recognition opportunities, performance plans, on-boarding, advanced training and morePartner with Card Programs team members and Cross-functional leaders to meet the department's operational goals and achieve business resultsLead and collaborate with the Card Programs project team to enhance the department's products and processesDevelop and execute program strategies that align with the Card Programs and ATM road-maps and annual business plansMaintain up to date processes and procedures while being forward thinking to enhance member experienceOversee governmental regulations and operating rules while managing regulatory or product changes that potentially have a high risk and/or impact to the organization or membersContribute to activities that promote team and organizational successActively role model behaviors necessary to achieve department and organizational goalsQualifications:What You'll Need to Succeed2 - 4 years of leadership experience in the financial services industry; experience working with Card Programs preferredBachelor's degree in Business or related field or equivalent years of experience in the industryDemonstrated technical aptitude, project management and cross-functional collaboration skillsStrong verbal and written interpersonal communication skillsKnowledge of State and Federal compliance regulations (Reg E and Reg Z) applicable within the card payments industry preferredComfortable juggling multiple priorities, while working in a fast-paced and agile team environmentUW Credit Union is proud to be an Equal Opportunity and Affirmative Action Employer of Minorities, Protected Veterans, Women, and individuals with Disabilities. We strive to cultivate an inclusive workplace that is home to a diverse workforce where employees at all levels model knowledge of, belief in and a commitment to cultural competence.

Keywords: UW Credit Union, Madison , Manager - Debit Card & ATM Network, Executive , Madison, Wisconsin