Manager - Debit Card & ATM Network
Company: UW Credit Union
Location: Madison
Posted on: January 27, 2023
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Job Description:
Overview:Do you have leadership experience and have a passion
for coaching and developing staff? UW Credit Union's Card Programs
department is growing and hiring a Debit Card and ATM Network
Manager.The Debit Card and ATM Network Manager play an instrumental
role in the development and execution of debit card and ATM network
initiatives supporting the strategic direction of the Card Programs
department.You would be responsible for optimizing the overall
debit card and ATM user experience, managing vendor relationships
associated with day-to-day operations and aligning staff, systems,
and processes to ensure a high degree of operational excellence is
met. In addition, you would lead multiple projects and be
responsible for compliance related tasks that impact the Card
Programs department.Why work for UW Credit Union?Join one of
Wisconsin's premier financial institutions, a 2021 National Top
Workplace and multi-year recipient of Milwaukee Journal Sentinel's
Top Workplaces, Wisconsin State Journal's Top Workplaces, and
Madison Magazine's Best Places to Work, and receive:2 weeks paid
caregiver leave2.5 weeks paid new child parental leave21.5+ days
annual time off2 days paid volunteer time11 paid holidays (includes
your birthday!)401k company match of up to 5%, plus approximately
4% discretionary matchVariable bonus rewardCompetitive Medical,
Dental and Vision plans, including domestic partner eligibilityFree
bus pass and Bubbler / B-Cycle membershipEmployee Assistance
ProgramAnd more!Responsibilities:A Day in the life of a Debit Card
and ATM Network ManagerEach day will be different but below is a
snapshot of what you will do:Start the day off by reviewing emails
and preparing for your dayConnect with your direct reports to
provide coaching, training and development through dialogs,
informal in-the-moment feedback, recognition opportunities,
performance plans, on-boarding, advanced training and morePartner
with Card Programs team members and Cross-functional leaders to
meet the department's operational goals and achieve business
resultsLead and collaborate with the Card Programs project team to
enhance the department's products and processesDevelop and execute
program strategies that align with the Card Programs and ATM
road-maps and annual business plansMaintain up to date processes
and procedures while being forward thinking to enhance member
experienceOversee governmental regulations and operating rules
while managing regulatory or product changes that potentially have
a high risk and/or impact to the organization or membersContribute
to activities that promote team and organizational successActively
role model behaviors necessary to achieve department and
organizational goalsQualifications:What You'll Need to Succeed2 - 4
years of leadership experience in the financial services industry;
experience working with Card Programs preferredBachelor's degree in
Business or related field or equivalent years of experience in the
industryDemonstrated technical aptitude, project management and
cross-functional collaboration skillsStrong verbal and written
interpersonal communication skillsKnowledge of State and Federal
compliance regulations (Reg E and Reg Z) applicable within the card
payments industry preferredComfortable juggling multiple
priorities, while working in a fast-paced and agile team
environmentUW Credit Union is proud to be an Equal Opportunity and
Affirmative Action Employer of Minorities, Protected Veterans,
Women, and individuals with Disabilities. We strive to cultivate an
inclusive workplace that is home to a diverse workforce where
employees at all levels model knowledge of, belief in and a
commitment to cultural competence.
Keywords: UW Credit Union, Madison , Manager - Debit Card & ATM Network, Executive , Madison, Wisconsin
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