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General Manager - AW

Company: AW
Location: Lodi
Posted on: September 24, 2022

Job Description:

Contribute to A&W success by leading the restaurant team to provide engaging service of quality food and beverage to guests in a clean and comfortable environment. The General Manager ensures Team Member development and the financial success of the restaurant.

Requirements/Responsibilities

  • Assists in human resource functions for restaurant staff including selection, training, enforcement of policies and procedures, performance management, development, and team building.
  • Maintains a safe, healthy, and secure facility by enforcing sanitation standards and procedures, complying with health and legal regulations, and maintaining security systems.
  • Actively engages with guests to solicit feedback and build relationships in the community
  • Regularly analyzes financial reports, guest transactions, and competitor evaluations to identify and address trends and issues in restaurant performance.
  • Drives implementation of company programs by developing action plans and motivating Team Members to meet organizational and operational objective
  • Recognizes Team Members for group and individual accomplishments.
  • Actively engages with guests to solicit feedback and build relationships in the community.
  • Meets restaurant financial objectives by preparing strategic and annual forecasts and budgets, analyzing variances, and establishing and monitoring financial controls.
  • Controls purchases and inventory by ordering to calculated pars, monitoring Team Member activities, and evaluating usage reports.
  • Manages with integrity, honesty and knowledge that promote the culture, values, and brand standards of A&W Restaurants.
    Summary of Qualifications
    • Minimum three years progressively responsible experience in restaurant, hospitality, or retail industry
    • Minimum one-year supervisory experience
    • Proven track record of building sales, increasing profits, Team Member development, and operational improvement
      Required Knowledge, Skills, and Abilities
      • Knowledge of supervisory practices and procedures
      • Strong operational skills in a fast-paced customer service environment
      • Strong leadership skills with the ability to coach and develop Team Members
      • Strong financial acumen
      • Organization, analytical, and planning skills
      • Effectively communicate, orally and in writing, with Team Members and guests
      • Ability to gain the respect and trust of direct reports
      • Effectively handle and manage confidential and sensitive information
        Physical Requirements:
        • Able to lift up to 40 pounds.
        • Must be able to stand and exert fast-paced mobility for periods up to 4 (four) hours in length
          Availability Requirements:
          • Must have flexible availability for scheduling
          • Must be available for both opening and closing shifts
          • Must be able to work beyond scheduled hours as business requires

Keywords: AW, Madison , General Manager - AW, Executive , Lodi, Wisconsin

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