EatStreet Market Manager

Company: EatStreet
Location: Cambridge
Posted on: May 16, 2022

Job Description:

$500 Sign-On BonusOverviewEatStreet has always been here for last mile delivery to our restaurant partners. Now, it seems more than ever that consumers have fully-embraced the convenience of food and grocery delivery as a part of their everyday lives and routines. HungerHub is becoming the complete food delivery service with options for every kind of meal, occasion, taste, and budget.
Some of those options "come from" HungerHub (with lightning speed!), some don't. What matters most is that when you want food, no matter what it is, and no matter when you need it, EatStreet comes through.
EatStreet is looking for a Market Manager to join the operations team. We are looking for a self-starter and entrepreneurial strong leader. The Market Manager role is a fast-paced leadership role within EatStreet that requires drive, grit, positivity, and enthusiasm for the challenge. In this role, you will lead a local team of Shift Leaders, Hourly Associates, and oversee the facility's virtual market operations. Ultimately, the success of the operation rests on your shoulders and is determined by your ability to lead a team that is hyper-focused on delivering a perfect experience for our customers.
Essential Job Duties and Responsibilities

• Oversees and is accountable for all market operations including, inventory, ordering, equipment maintenance, order fulfillment, and order handoff
• Develop playbooks & training to drive improvements to key performance indicators (KPIs)
• Accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achieved
• Implementing and monitoring Human Resource compliance, asset protection, safety controls, overseeing the safety of our people and products, operational and quality assurance reviews
• Manage teams: schedules, approve payroll, hire, train, and motivate all employees
• Implement and maintain action plans and standard operating procedures to improve performance
• Responsible for controlling expenses and labor to ensure expenses adhere to the budget and sales volume by analyzing and interpreting reports
• Perform other duties as assigned by management
• Ensure high levels of customer satisfaction through excellent service and operational efficiency
• Propose innovative ideas to drive sales and profitability
• Respond to all issues that arise from staff or customers in a professional manner (complaints, grievances etc)
• Ensure store compliance with health and safety regulations
  What We Expect You to Bring to the Table
  • 4+ years of retail, caf--, or restaurant managing, training, and leadership experience
  • High School diploma or GED equivalent, Bachelor's Degree a plus
  • Experience in purchasing and managing inventory
  • Experience in packaging, labeling, and managing heat to eat items is preferred
  • Strong written and verbal communication skills
  • Strong skills with conflict resolution
  • Strong skills with team development and engagement
  • Ability to lead in an ever-changing environment
    Job Requirements
    
    • ServeSafe certification or ability to obtain within 3 months of start date
    • Ability to lift up to 50 lbs and spend significant amount of time which may exceed 8 hours a day of walking or standing
    • Ability to work onsite with a flexible schedule sometimes including evenings, weekends, and holidays
    • Passion, knowledge and excitement for high-quality and trending goods, especially in food and beverage
    • Must be fully vaccinated against COVID-19
      The Perks
      • Competitive wages with options for robust benefits packages that will meet you where you are in life
      • Flexibility to give you an ideal work-life balance
      • Professional growth and development opportunities
      • Discounted meals
      • 401(k) plan with company match
        EatStreet is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. EatStreet is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to careers@eatstreet.com and let us know the nature of your request and your contact information.EatStreet participates in E-Verify.Please, no third-party solicitations.
        • Bonus to be paid out after your first 90 days of employment

Keywords: EatStreet, Madison , EatStreet Market Manager, Executive , Cambridge, Wisconsin