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Assistant Manager, Patient Acces/Reg, Full Time

Company: Watertown Regional Medical Center
Location: Watertown
Posted on: May 16, 2022

Job Description:

The Patient Access Assistant Manager is responsible for assisting the Patient Access Manager in overseeing the daily operation of the Hospital Registration Department (hospital scheduling, registration, and switchboard). The Patient Access Assistant Manager's primary responsibility is to ensure registration staff welcome our patients as expected guests and to obtain complete and accurate demographic information for billing purposes. Will also assist in the hiring and training of all registration associates. This position is responsible for scheduling all registration staff and in assisting in writing of department policies & procedures. This position, in conjunction with the Patient Access Manager, is responsible for overseeing the monitoring program to ensure staff are fully utilizing our insurance eligibility software. Participates in departmental goal setting and coach's staff to ensure goals are met and that the department's various functions are operating in a cohesive manner. This individual performs in accordance with hospital standards and policies.

Full Time, Day shift, weekdays

Watertown Regional Medical Center offers a great work environment, competitive pay and benefits including health, dental, vision, 401K, life and disability insurance. Generous PTO plan. Employee discount in the Harvest/Dietary Department. Take advantage of our Tuition Assistance and Loan Forgiveness Program to advance your career.

WRMC is recognized as a Top 100 Rural Hospital & Community Hospital, Grade "A" Leapfrog Hospital Safety Grade and CMS Five-Star Hospital Rating.


Min High School diploma or equivalent required. Associated degree preferred.

Minimum of 3 years of previous healthcare registration experience required.
Previous supervisory or management experience preferred.

Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran

Keywords: Watertown Regional Medical Center, Madison , Assistant Manager, Patient Acces/Reg, Full Time, Executive , Watertown, Wisconsin

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