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Family Care Partnership Care Manager - $3000 sign-on bonus!

Company: Independent Care Health Plan
Location: Madison
Posted on: January 15, 2022

Job Description:

Calling all Human Service and Case Management Professionals! Are you looking for a new challenging yet rewarding career?
iCare, a subsidy of Humana, is seeking Care Managers to join our growing Dane County team in the Family Care Partnership (FCP) program! The FCP Care Manager provides Care Management services through the Family Care Partnership (FCP) program including assessment, service plan development, ongoing care coordination, quality assurance and ongoing monitoring of services to Adults with disabilities and the Frail Elderly. ESSENTIAL DUTIES and RESPONSIBILITIES:

  • Conduct psychosocial assessments as part of the initial comprehensive assessment and reassessment process
  • Utilize the Resource Allocation Decision making methodology (RAD), help members identify the member's preferred outcomes and potential strategies to address those outcomes, including through the identification of community resources, and cost-effective services or equipment
  • Coordinate and monitor services and resources implemented to meet members' identified outcomes and members' progress toward meeting those outcomes
  • Conduct periodic reassessment and updates of the members' care plan and monitor the members' health and safety
  • Assist members and their families to identify other service needs and gain access to medical, social, rehabilitation, vocational, educational and other services identified to achieve outcomes.
  • Assist members or members' representatives in filing complaints, grievances and obtaining advocacy services.
    • Build constructive working relationships with the member, their family members, appropriate outside agency staff.
    • Work collaboratively with the iCare teams including the Interdisciplinary (IDT), the Partnership staff, and other iCare departments, either as a participant or a facilitator, using a positive problem-solving approach.
    • Facilitate collaboration with the member's physician or appropriate medical professionals to coordinate member care.
    • Educate members and providers regarding benefits, service providers and protocols to access resources and the appropriate use of medical services. Provide referrals for community resources and social services as necessary.iCare PerksFull Time associates enjoy:
      • $3,000 Sign-on Bonus
      • Work/life balance
      • Ongoing training and development of professionals
      • Medical, Dental, Vision, and a variety of other supplemental insurances
      • Generous PTO and paid holidays
      • 401(k) Retirement Savings Plan with Company Match
      • Tuition Reimbursement
      • and much more!QUALIFICATIONS:
        • 4-year bachelor's degree or more advanced degree in the Human Service area and a minimum of one (1) years' experience working with at least one of the Family Care target population, OR any 4-year bachelor's degree or more advanced degree in any area other than human services with a minimum three (3) years' experience working with at least one of the Family Care populations OR Social Worker certified in WI, with a minimum of one (1) years' experience working with at least one of the Family Care target group populations
        • Related work with frail elders and adults with physical or intellectual disabilities or social work experience.
        • Must also have knowledge of the community resources available to meet the needs of the members and a thorough understanding of the range and type of long term care options available in the community.
        • A personal vehicle, valid State of Wisconsin motor vehicle operator's license and conformity with insurance coverage limits are required.
        • Ability to effectively communicate thoughts, ideas, and information both orally and in writing.
        • Ability to demonstrate flexibility, set priorities with daily demands and long-term work assignments and projects.
        • Strong interpersonal skills and ability to effectively interact with members and coworkers from a variety of different backgrounds and experiences in a professional and courteous manner.
        • Ability to work effectively as a team member and cooperate in achieving company goals.
        • Ability to solve problems using appropriate methodologies.
        • Ability to travel to any location within the county.
        • Associates are required to be fully COVID vaccinated or undergo weekly COVID testing and wear a face covering while at work. The weekly testing will need to be done through an approved vendor and unvaccinated associates should follow all social distancing and masking protocols if they are required to come into an iCare facility or work outside of their home.PREFERRED QUALIFICATIONS:
          • Certification or Licensure in Social Work in the State of Wisconsin or be eligible for Certification and Licensure
          • Previous managed care experience.
          • Previous experience working with Microsoft Windows, including Access and Excel.
          • General knowledge of Medicaid and Medicare benefits.# CBEducationRequired
            • Bachelors or better in Social Work or related fieldLicenses & CertificationsPreferred
              • Certified Social WorkerBehaviorsPreferred
                • Team Player: Works well as a member of a group
                • Enthusiastic: Shows intense and eager enjoyment and interest
                • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
                • Dedicated: Devoted to a task or purpose with loyalty or integrityMotivationsPreferred
                  • Self-Starter: Inspired to perform without outside help
                  • Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
                  • Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
                  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Keywords: Independent Care Health Plan, Madison , Family Care Partnership Care Manager - $3000 sign-on bonus!, Executive , Madison, Wisconsin

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