Operations Manager
Company: Office Depot OfficeMax
Location: Madison
Posted on: January 9, 2021
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Job Description:
At Office Depot and Office Max, every leader is responsible for
growing total sales and services within the location. At Office
Depot and Office Max, our Operations Manager is responsible for
freight and logistics activities within the store including
inventory preparation and execution. This person will partner with
the General Manager and Services Sales Manager to provide guidance
to Merchandising Stock Associates by facilitating some training;
providing positive and constructive feedback, and the appropriate
level of coaching required. In partnership with the management
team, S/he will also maintain loss prevention compliance, store
visual and merchandising standards. The Operations Manager is a key
carrier and will be considered as the Leader on Duty and
proactively engage with customers to exceed their needs and work to
generate revenue by driving a sales culture and customer/client
first environment. This position is accountable for the store's
controllable profit and identifies and implements actions to reduce
waste and inefficiencies. The essential functions of this position
may require you to consent to periodic comprehensive background
checks conducted by a third-party.Primary
Responsibility:1.Accountable for store's controllable profit and
advises the General Manager on a weekly basis on progress to plan
and implements detailed actions to improve store
profitability.2.Responsible for accurate and efficient processing
of all merchandise in accordance with established procedures,
deadlines and visual merchandising standards within the store.
Provides feedback on the proficiency and areas of improvement for
the Merchandising Stock Associates. Identifies areas of opportunity
to reduce waste and inefficiencies, takes action, and implements
process improvement plans.3.Partners with General Manager to manage
the assets of the store by monitoring inventory levels and
initiating action to correct inventory discrepancies. Ensures
appropriate merchandise flow-through and replenishment processes
are in place. Is responsible for store's inventory preparation and
execution.4.In the absence of other managers, leads the store
opening processes, including the completion of all morning reports.
As the manager of the operations/merchandising team, follows all
guidelines and freight processes during designated times. This
requires working the opening shift. Will function as the Leader on
Duty, as directed by the General Manager, by demonstrating a high
degree of knowledge of the Office Depot Inc. sales principles and
customer service expectations.5.Responsibilities as an External Key
Carrier include but are not limited to: ensuring the safety and
security of the building and associates during the absence of other
or in conjunction with other managers. Performing opening or
closing responsibilities. This includes activation and deactivation
of the store's alarm system. Responsibilities also include all cash
handling, daily store balancing and system process for opening and
closing of the store.6.Ensures merchandise presentation guidelines
are met, including the completion of all EBW (Ends, Bulks and
Wings) and POG (Planogram) changes and updates. Ensures the
completion of RCC (Returns Consolidation Center)/buyback
transactions, daily recovery, and daily tasks. Responsible for
weekly ad-set, proper pricing, and signage in store, maintains
brand standards, and visual merchandising standards.7.Responsible
for loss prevention compliance. Ensures adherence to loss
prevention policies and procedures. May Process daily cash office
transactions and assist with reconciling any overages or shortages
from the previous day. Partners with Shrink Captain and champions
safe working environment.8.Completes all applicable management
training related to position; including (but not limited to)
Anti-Harassment and Discrimination and Code of Ethics. Adhere to
OSHA and Worker's Compensation guidelines.9.Obtains and maintains
Sales Leader certification and other position specific
certifications as required. Completes all management training;
including (but not limited to) Anti-Harassment, Code of Ethics,
etc. Adheres to OSHA, Worker's Compensation, wage and hour, I-9
compliance and other legal requirements.QualificationsHigh School
diploma or equivalent experience; Bachelor's;degree preferredOther
Information
Keywords: Office Depot OfficeMax, Madison , Operations Manager, Executive , Madison, Wisconsin
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