Assistant Manager- Now Hiring Part Time and Full Time!
Posted on: September 12, 2020
ASSISTANT MANAGER Assistant Managers support Restaurant Managers
in their efforts to develop a team of dedicated people delivering
great guest experiences and profitable top line sales.
Responsibilities Include: Team Environment - Promote a team
environment by fostering respect, providing coaching and feedback,
recognizing achievements, resolving employee concerns and
communicating effectively. Assist in the recruitment, selection,
and training of Crew Members and Shift Leaders as directed by the
Restaurant Manager. Support development of team members through
effective cross training, deployment, and delegation of
responsibilities. Hold team members accountable for their behavior
and performance, addressing concerns promptly. Operations
Excellence for Guest Satisfaction - Hold guests as highest priority
and role model exceptional guest service. Assist Restaurant Manager
in promoting an environment where there is a sense of urgency to
satisfy guests. Ensure Brand standards and systems are executed.
Monitor team performance to ensure quality, service, and
cleanliness standards are met at all times. Complete all required
training including ServSafe-- certification. Profitability - Drive
sales through effective execution of restaurant standards and
marketing initiatives. Delegate and lead processes to control labor
costs, food costs, and cash. Ensure the safety and security of team
and guests through a focus on preventative maintenance and
cleanliness. Work with Restaurant Manager to assess restaurant,
develop action plans to target opportunities, and implement plans
designed to achieve goals. Comply with all restaurant, Brand, and
franchisee policies. Qualifications: Skills Able to clearly express
oneself verbally and in writing (English) Math and financial
management Restaurant, retail, or supervisory experience At least
18 years of age (where applicable) High school diploma (or
equivalent) Required Competencies Guest Focus - anticipate and
understand guests' needs and exceed their expectations. Passion for
Results - set compelling targets and deliver on commitments.
Problem Solving and Decision Making - make good decisions based on
analysis, experience and judgment. Building Effective Teams - get
the right people in the right places, enabling them to make
decisions and celebrate success as a team. Conflict Management -
use interpersonal skills to confront tough issues and resolve
disagreements constructively. Developing Direct Reports and Others
- provide honest feedback to team members, actively coaching and
supporting them to achieve personal and professional goals.
Customer service, Restaurant, Bakery, Barista, Quick Service,
Breakfast, Fast food, Coffee, Part-time
Internal ID: 40069121PandoLogic.Category: Restaurant & Food
Service, Keywords: Assistant Restaurant Manager
Keywords: Dunkin', Madison , Assistant Manager- Now Hiring Part Time and Full Time!, Executive , Madison, Wisconsin
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