MadisonRecruiter Since 2001
the smart solution for Madison jobs

Consumer Lending Operations Assistant Manager

Company: UW Credit Union
Location: Madison
Posted on: January 16, 2020

Job Description:

Are you ready to take your financial career to the next level? UW Credit Union's Consumer Lending department is growing and hiring for a Consumer Lending Operations Assistant Manager - apply today! As Consumer Lending Operations Assistant Manager, you will lead a high performing and highly engaged team of Consumer Lending Specialists. Your leadership and guidance will ensure UW Credit Union members receive unrivaled service during their lending experience. Working alongside the Consumer Lending Operations Manager, you will support the rapidly growing Consumer Lending Department. If you are a natural leader with proven success in maintaining highly engaged employees, then this is the job for you! In this newly added and vital role, you find comfort in delivering consistent feedback to employees. You have a familiarity with credit unions and/or financial institutions, and consumer lending. Clear, consistent, and concise communication is a natural strength of yours. You are extremely passionate about seeing your staff succeed; leading a high-performing teams drives and excites you every day. You have a genuine interest in coaching and developing others, and supporting your employees is where you truly shine.

  • Responsible for meeting specific department goals for coaching, sales and member satisfaction
    • Interpret and communicate overall organization purpose, critical measures, strategies and progress to your staff as it relates to the department and individual team member goals and success. Cascade information and provide open and transparent communication with team members and departments across the organization
      • Developing a staff of highly engaged employees as measured by the organizations bi-annual employee engagement survey
        • Provide recognition by recognizing positive behaviors, achievements, and results exhibited by team members and all staff at all levels across the organization in a consistent and professional manner.
          • Review and communicate performance standards and expectations of team members as often as necessary to ensure accountability and effective execution
            • Actively role model behaviors necessary to achieve goals
              • Possess a commitment to the excellence of others through actions that support the growth and development that optimizes the talent of individual team members.
                • Provide timely, ongoing, and consistent direction, performance coaching, and honest feedback through dialogs, mid-year snapshots, year-end appraisals, and informal in-the-moment coaching
                  • Maintain accurate, timely, and transparent information regarding employee performance. Examples include attendance, dialogs, performance journals, and document disciplinary actions, and action plans as necessary.
                    • Create and maintain schedule to ensure proper and adequate coverage. Serve as a backup to the Lending Specialists as needed.
                      • Resolve member and employee complaints involving errors on loans, and renegotiate appropriately
                        • Monitor volume, phone calls and staffing model to achieve and maintain service level standards.
                          • Assist in maintaining relationships with Branch Operations, Consumer Loan Processing & Servicing, the Member Solutions Center, and Consumer Lending Sales to ensure a cohesive team approach
                            • 2 to 3 years in a Financial Institution Required
                            • 2 to 3 years in Consumer Lending desired
                            • Bachelors Degree desired Why work for UW Credit Union? Join one of Wisconsin's premier financial institutions, a four-time recipient of Madison Magazine's Best Places to Work, and a two-time Milwaukee Journal Sentinel's Top Workplace to receive:
                              • 2 weeks paid caregiver leave
                              • 2 weeks paid new child parental leave
                              • 21.5 days annual time off
                              • 2 days paid volunteer time
                              • 9 paid holidays (includes your birthday!)
                              • Personal development and peer connections through Employee Community Groups
                              • 401k company match of up to 5%, plus approximately 4% discretionary match
                              • Variable bonus reward
                              • Free bus pass and BCycle membership
                              • 5 health plan options, including domestic partner eligibility
                              • And more!UW Credit Union is proud to be an Equal Opportunity and Affirmative Action Employer of Minorities, Protected Veterans, Women, and individuals with Disabilities. We strive to cultivate an inclusive workplace that is home to a diverse workforce where employees at all levels model knowledge of, belief in and a commitment to cultural competence.

Keywords: UW Credit Union, Madison , Consumer Lending Operations Assistant Manager, Executive , Madison, Wisconsin

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Kids Camp Center Director
Description: The Center Director role will take overall leadership and responsibility for ensuring the successful operational and financial performance of Lodgic Kids Camp according to the company's purpose, values, (more...)
Company: Lodgic Everyday
Location: Madison
Posted on: 01/22/2020

RN - Case Manager (Kenosha) at a 6-Time Top Workplace!
Description: The Tradition Continues Horizon Home Care and Hospice is honored to be designated a 6-Time Top Workplace Horizon Home Care and Hospice, headquartered in Milwaukee, WI, is a home care and hospice provider (more...)
Company: Horizon Home Care and Hospice
Location: Kenosha
Posted on: 01/22/2020

Project Manager
Description: Responsibilities Directly responsible to the client and the firm for the successful execution and leadership of projects including the meeting of project goals, client service, quality of work performed, (more...)
Company: Flad Architects
Location: Madison
Posted on: 01/22/2020


Restaurant Assistant Manager- Red Robin
Description: Restaurant Assistant Manager - Start at 52K /yrAt Red Robin our Restaurant Managers support and ensure that the restaurant operates within Red Robin International guidelines, while meeting/exceeding (more...)
Company: Red Robin
Location: Appleton
Posted on: 01/22/2020

Pipeline Finance Director
Description: Summary of Major ResponsibilitiesThe Pipeline Finance Director partners with the Pipeline function to consult and guide on a portfolio of pipeline products. This role will bring financial rigor to the (more...)
Company: Exact Sciences Corporation
Location: Madison
Posted on: 01/22/2020

Project Manager Job posting in #Madison #ITjobs
Description: OVERVIEW Sentry is seeking a motivated and self-directed leader to join our Project Management Office PMO , based in Stevens Point, Wisconsin. Sentry's PMO has an impressive track record of delivery (more...)
Company: Sentry
Location: Madison
Posted on: 01/22/2020

Client Advisor - Vice President
Description: Manage and maintain relationships with clients by earning trust, thoroughly understanding client needs, providing targeted advice, developing thoughtful solutions and delivering an exceptional client (more...)
Company: JPMorgan Chase & Co
Location: Milwaukee
Posted on: 01/22/2020

Assistant News Director- Spectrum News Milwaukee
Description: Date posted 01/16/2020 Requisition Number: BR Location: United States - Wisconsin - Milwaukee Area of Interest: Content Programming, News, TV Programming Position Type: Full Time Spectrum Networks is (more...)
Company: NaviSite
Location: Milwaukee
Posted on: 01/22/2020

RN - Case Manager (Milwaukee) at a 6-Time Top Workplace!
Description: The Tradition Continues Horizon Home Care and Hospice is honored to be designated a 6-Time Top Workplace Apply Today to join our award-winning team Horizon Home Care and Hospice, headquartered in Milwaukee, (more...)
Company: Horizon Home Care and Hospice
Location: Milwaukee
Posted on: 01/22/2020

Site Manager
Description: Job DescriptionEvo Transportation Energy Services, one of the country's leading US Mail Contractors, is currently seeking a Site Manager for our Madison, WI terminal.We are looking for a forward thinking, (more...)
Company: EVO Transportation & Energy Services
Location: Madison
Posted on: 01/22/2020

Log In or Create An Account

Get the latest Wisconsin jobs by following @recnetWI on Twitter!

Madison RSS job feeds