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Regional Director of Human Resourcesin Human Resources

Company: Five Star Senior Living Inc.
Location: Madison
Posted on: December 4, 2019

Job Description:

Location Information Five Star Senior Living seeks individuals who believe in our core values of putting people first, minding the business, working to be our best, acting with integrity, and listening-then acting decisively. Each role within Five Star is important to the success of our business goal to enhance the lifestyle of seniors. We are looking for an experienced Human Resources Manager with multi site experience to oversee the HR needs in our WI and IN communities. Our ideal candidate will live in WI Key Responsibilities Job Summary: Serve as the HR Representative and primary HR support for a designated region within the states of WI and IN. Must work collaboratively with the Regional Director of Operations and the Regional Team to identify and fulfill regional goals and corporate HR initiatives through the HR role. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each key function with a high degree of mastery. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Administrative Functions: * Responsible for planning, organizing, implementing, evaluating and directing the HR programs in the Region, to align with the overall corporate HR initiatives. * Consult with the RDO and location managers concerning the staffing of communities eliminating/correcting problem areas and improvement of services. * Promote and communicate best practices in human resources including recruitment, selection, engagement and retention. * Orient new leadership personnel to HR function and explain HR policies, procedures, benefits, employee relations, etc., as established in our operational policies and procedures. * Maintain confidentiality of all pertinent HR information in accordance with, HIPAA and other Federal and State privacy laws, as well as our established HR and Company policies governing confidential information. * Represent the Region/Division at and participate in top level meetings as directed. * Keep leadership staff informed of changes in HR matters. * Assist in developing and implementing HR policies. * Review benefits programs, to include 401k, health/life insurance programs, make recommendations to the Divisional Director of HR and the Director of Compensation and Benefits. Assist with program changes, open enrollments and overall communications for effective employee relations. * Assist in standardizing the methods in which work will be accomplished. * Coordinate Affirmative Action Plans/Programs as necessary or required. * Responsible for other related duties that may become necessary or appropriate to assure that communities are in compliance with current laws, regulations, and guidelines concerning the operation of the communities. Personnel Functions * Provide advice on the recruitment, selection and training of competent staff. * Assure that staff is hired in accordance with established hiring practices. * Review the hiring, on-boarding and change process to assure that communities process all newly hired personnel and all change of status data efficiently. * Assure the use of written Five Star job descriptions and performance appraisals for each staff position are in accordance with the Americans with Disabilities Act, OSHA, and other pertinent laws governing job positions. * Assist with development and recommendations related to wage and salary adjustments, hiring, terminations, transfers, layoffs, etc. * Interpret HR policies and procedures to employees, managers and others as necessary or required. * Ensure that employee complaints are reviewed and followed up on in accordance with our established policies. Review complaints and make oral/written reports to the RDO or appropriate party. * Implement and analyze the results from exit interviews and apply that analysis to turnover and retention concerns * Administer employee satisfaction surveys or employee focus groups as identified. Coordinate response action plan and monitoring with regional leadership. Monitor trends and make recommendations to assist with effective employee relations.. Audit Functions * Conduct community HR file audits to ensure that appropriate documentation concerning the employee s right to work in the country is verified in accordance with current laws, regulations, and guidelines concerning such matters (i.e. I-9 Form processing), and that appropriate documentation of such review is filed within the specified time frame * Complete on-site audits of employee HR files. * Audit license and credentialing process to assure that communities are in compliance with federal, state and company processes. Staff Development * Meet with location managers on a regularly scheduled basis, to assist in planning in-service leadership classes, on-the-job training procedures, and orientation for new leadership staff. * Develop and provide leadership education to meet the needs for the region and communities in conjunction with identified needs and/or company leadership objectives Health and Safety * Responsible for the Return to Work and Transitional Return to Work programs within the assigned region. * Participate in Workers Compensation Program by reviewing overall claims reports provided by corporate, maintaining awareness of loss trends and high-frequency locations, as identified by corporate and maintaining compliance with the company Workers Compensation policies and procedures * Emphasize while visiting that all community personnel, residents, visitors, etc., follow established safety regulations, to include fire protection/prevention, smoking regulations, infection control, etc Resident Rights * Maintain confidentiality of all resident information. * Ensure that the resident s rights to fair and equitable treatment, self determination, individuality, privacy, property and civil rights, including the right to lodge complaints, are maintained at all times. Other Responsibilities * Serve on various committees/task forces as assigned. * Support and provide back-up for other members of the Human Resources team, as required. QUALIFICATIONS: Education and/or Experience: College Degree in Human Resources (HR) or a related field. Must have a minimum of ten (10) years experience in Human Resources with five (5) years of HR management with a large employee population responsible for a multi-locations. Requires solid knowledge of current employment laws, regulations and guidelines concerning HR in a health care environment. Experience in senior living or healthcare highly desired. Certificates, Licenses, Registrations: PHR or SPHR certification desired. Minimum Qualifications: Excellent conflict management skills and the demonstrated ability to problem solve and effectively diffuse highly-charged situations. Ability to communicate effectively with all levels of the organization. PHYSICAL JOB REQUIREMENTS AND WORK ENVIRONMENT The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Job requires travel. Must be able to operate an automobile and must have the capacity and flexibility to travel to our local communities and also for frequent overnight travel. 2. Requires ability to work remotely, from hotel or office area. 3. Must be able to sit, stand, bend, lift and move throughout the workday to attend meetings and carry out duties. 4. Must be capable of lifting up to twenty-five pounds. 5. Subject to quiet to moderate noise levels in various different settings due to phones, computers, copiers mechanical alarms or occasional construction. 6. Works beyond normal business hours whenever necessary. Shift/Hours Daytime About Five Star Five Star Senior Living Inc., a national healthcare and senior living provider headquartered in Newton, Massachusetts, proudly offers the highest quality service and care with the warmth and hospitality of home. Founded in 2000, Five Star has two major operating division: Five Star Senior Living and AGEILITY Physical Therapy Solutions. The Five Star Senior Living division includes more than 280 Independent Living, Assisted Living, Alzheimer's/Memory Care, Healthcare Centers with Skilled Nursing & Rehabilitation and Continuing Care Retirement Communities. With communities in over 30 states and more than 25,000 team members, Five Star is committed to maximizing our residents' independence and enhancing their lifestyles. The Ageility division provides both inpatient and outpatient services to over 150 communities. These services are provided both within Five Star and to customers externally. We offer Physical, Occupational and Speech Therapy Services. Our specialty programs includes our Step up to Stop falls Program, "Connections" our memory care therapy program, and our executive functioning program that focuses on cognitive strategies aimed at keeping our residents independent in areas such as medication management and house hold functions. EEOC Five Star prohibits discrimination against any employee or applicant for employment with regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetic information, disability or veteran status. In addition to federal requirements, Five Star complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has communities and/or facilities. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Keywords: Five Star Senior Living Inc., Madison , Regional Director of Human Resourcesin Human Resources, Executive , Madison, Wisconsin

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