Application Development Engineering Specialist
Company: AFMIC American Family Mutual Insurance Company, S.
Posted on: January 15, 2022
At American Family Insurance, we believe people are an
organization's most valuable asset, and their ideas and experiences
matter. From our CEO to our agency force, we're committed to
growing a diverse and inclusive culture that empowers innovation
that will inspire, protect, and restore our customers' dreams in
ways never imagined.
American Family Insurance is driven by our customers and employees.
That's why we provide more than just a job - we provide
opportunity. Whether you're already part of our team in search of a
new challenge or new to our company and ready for what's next,
you're in the right place. Every dream is a journey that starts
with a single step. Start your journey right here. Join our team.
Bring your dreams.
Job ID: R25949 Application Development Engineering Specialist
Compensation may vary based on the job level and your geographic
The Application Development Engineering Specialist collaborates
with others in the division to provide and maintain applications to
meet business needs. Responsible for software design and
development for complex and/or large-scale business solutions,
providing technical guidance and leadership for specific
applications. The specialist may perform various roles in the
development of applications in any phase of the systems development
life cycle. Takes a lead role on projects providing guidance and
technical leadership to project resources for a specific
application(s). Provides technical guidance and leadership to less
experienced technologists. Analyzes system problems and recommends
alternatives for resolution. Recommends opportunities to improve
system effectiveness and efficiency. Works in a mainframe,
client/server, business intelligence, and/or web environment for
internally built applications or vendor packaged applications.
Application Development (40%)
Provides expertise during the initial phases of the project
including estimating resources, skill requirements, time
requirements, identifying tools and technologies, participating in
proof of concepts, etc. Analyzes high level system specifications,
business requirements and/or use cases. Converts information into
the appropriate level specifications and system design plan for the
development team. Designs and develops complex software solutions
in adherence with I/S standards, methodology and internal controls.
Identifies and provides solution alternatives for the defined
functional and system requirements when needed. Understands and
identifies system dependencies. Understands functionality,
integration points and impacts of proposed changes to supporting
applications. Follows through with options and recommendations.
Consults with others to validate complex design decisions. Provides
advanced coding expertise to mitigate high risk features or
technical challenges. Provides appropriate documentation for design
decisions, estimating assumptions, code modules, and performance
metrics as required by organization standards. Defines, conducts,
mentors others, and/or participates in testing (i.e. unit, system
integration). Prepares, leads and/or participates in development
walkthroughs. Collaborates with others regarding effectiveness of
systems flow, data usage and manual or automated processes to
verify requirements. Ensures software development meets standards
for programming, design, performance, and security. Identifies and
recommends areas for improvement in planning, design, development,
Technical Leadership (35%)
Drives initiatives to adopt new processes and standards. Uses
comprehensive application knowledge and or technical knowledge to
provide guidance and technical leadership to project resources or
maintenance resources. Maintains an awareness of other projects and
their possible effect on ongoing projects. Assists and holds others
accountable for their commitments. Takes accountability for team
deliverables and overall team success; manages own tasks.
Recognizes and escalates quality, deadline, or deliverable issues
within own work environment to team leads and/or management.
Ensures effective integration and communication between multiple
development teams with interdependencies. Leads and/or participates
in systems analysis, general systems design, specification
development for vendor contracts, and detailed systems design as
needed based on expertise. Provides technical leadership in the
ongoing adoption and development of software engineering
procedures, standards and methods. Makes recommendations and
presentations to senior management regarding technical issues,
technical investments, and strategic directions.
Maintenance & Support (25%)
Provides input for contingency and disaster recovery plans.
Repairs, modifies, and develops additional functionality. Follows
and supports change management practices and internal controls
standards. Communicates changes and impact to those affected.
Assists less experienced technologists in all areas of maintenance
and communication. Provides vendor system support. Shares knowledge
and information with others to resolve problems and build team
knowledge. Identifies enhancements to meet changing data
requirements, usability, interfaces and future maintainability of
software. Assists with creation and maintenance of service desk
diagnostics and job aids for area of responsibility. Updates and/or
reviews with those affected. Performs and/or partners with I/S
colleagues to conduct performance tuning to ensure applications
meet service level agreements.
Specialized Knowledge and Skills Requirements Demonstrated
experience providing customer-driven solutions, support or service
Demonstrated experience analyzing and understanding complex
software/systems. Demonstrated experience communicating technical
information. Demonstrated experience developing different
solution-delivery and design approaches and solutions to customers.
Demonstrated experience developing complex software/systems using
one or more programming language. Demonstrated experience analyzing
and estimating project size and work efforts for software
solutions. Demonstrated experience providing technical guidance and
leadership to less experienced staff. Extensive knowledge and
understanding of software development and design standards and
methodologies. Extensive knowledge and understanding of
infrastructure technologies, operating systems, and the
interconnectivity between infrastructure platforms and software
tools. Extensive knowledge and understanding of systems development
life cycle (SDLC). Solid knowledge and understanding of application
architecture and design alternatives. Solid Knowledge and
understanding of integration and migration strategies and
Additional Job Information: As a SmartComm Technical Lead, leads
and drives the development and maintenance of communication systems
for SmartComm solutions across enterprise. The specialist will
provide technical guidance and leadership to the project team in
collaboration with Delivery Managers, Project Managers, Application
Architects and other Technical Specialists.
10+ years of experience in Software Application Development As part
of the experience in application development and system design, the
individual must have 7 years of experience in CCM tools and at
least 5 years of experience in SmartComm (Thunderhead), 2 years of
experience Insurance documents 1 year of AWS (AWS
architect/developer certified preferred) 1 year of combined
experience with XML and/or JSON SmartComm Deep Knowledge of
SmartComm Products - Template Designer and Data Modeler Deep
Knowledge of SmartComm API(s) Deep knowledge of admin role features
Designing complex forms including layout, styles, template objects,
data mapping, variable logic, building script libraries, template
selectors, Output Configs, reports, defining and mapping resource
categories AWS Experience with AWS S3, IAM Roles/Policies
Experience with one IAC tool preferably terraform Experience with
any one DevOps platform preferably Gitlab Preferred - AWS
Serverless, CloudWatch, Parameter Store, Secrets Manager,
CloudFront, Route 53, File Gateway
When you work at American Family you can expect benefits that
support your physical, emotional, and financial wellbeing. You will
have access to comprehensive medical, dental, vision and wellbeing
benefits that enable you to take care of your health. We also offer
a competitive 401(k) contribution, a pension plan, an annual
incentive, and a paid-time off program. In addition, our student
loan repayment program and paid-family leave are available to
support our employees and their families. Interns and contingent
workers are not eligible for American Family Enterprise
We also consider qualified applicants with criminal histories,
consistent with applicable federal, state and local law.
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Keywords: AFMIC American Family Mutual Insurance Company, S., Madison , Application Development Engineering Specialist, Engineering , Madison, Wisconsin
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