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Staff Engineer

Company: Zendesk
Location: Madison
Posted on: March 28, 2020

Job Description:

SunIRef:Manu:title Staff Engineer Zendesk 33 reviews - Madison, WI 53703 Zendesk 33 reviews Read what people are saying about working here. Job Description An industry-leading tech company At Zendesk, we geek out about building software that delivers the ultimate customer experience. Your favorite brands (like AirBnb, Uber, Slack, and OpenTable) use our products to engage you as a customer, and we lead the industry with beautifully simple software. We are constantly innovating - no really, we can't wait to outdo ourselves in the near future! Zendesk has all the stuff one would expect from a tech company - competitive pay, stock, benefits, beautiful office, snacks, and more. We also have a culture deeply dedicated to helping our staff keep work-life balance, from flexible hours to remote work, to the most progressive parental leave plans on the market. Our Corporate Social Responsibility team is actively engaged in our community and enables us to invest thousands of hours with local community groups each year. We invest in diversity and inclusion so that our staff reflects the diversity of the world around us. We have a whole crew dedicated to ensuring our workplace experience is top notch and welcoming for all. What you'll do The Staff Software Engineer on the Buying Experience team is a key technical player across all areas of the engineering lifecycle, including gathering requirements from partners, defining experiences with product management and UX designers, and building services to provide a beautifully simple and secure buying experience. The individual in this position will work on interesting challenges in all aspects of the buying experience; subscription management, purchasing, and trial conversion. The Staff Software Engineer will be working across organizational boundaries to integrate services and workflows with a focus on releasing with quality and observability. The engineer will partner with Zendesk architects to stay abreast of issues affecting the Zendesk platform and practice standard methodologies of Zendesk engineering in order to drive decisions for the team. The engineer will mentor other team-members and make technical decisions based on the methodologies. A key component of this position is helping define and advocate for integration standards involving new libraries, tools, and services. Another major aspect of this role involves applying standard methodologies to satisfy our priorities of code perfection and high availability software. A supportive team Zendesk values diversity of opinions and experience, and we cultivate a culture of openness and transparency. We help each other out with good practices, tips, and strategies for crafting phenomenal code and quality products. From day one, input will be valued and contributions celebrated. The team will be there to provide mentorship, feedback, and support. We are not into micromanagement, and we expect a level of independence. At the same time, we are here to help you succeed. We will help with you explore career growth options and remove barriers in your daily work to ensure success at Zendesk. What you need to succeed We've found that a customer-first mentality with deep experience in developing distributed systems at scale with a proven record of crafting low latency complex web services are common predictors for a success in this role. Candidates should be proficient in web technologies (HTTP, HTML, JavaScript, CSS, JSON, XML, and RESTful web services) and have experience working with relational databases such as MySQL or Aurora. An ideal candidate will have 7+ years of software development experience and is passionate about the opportunity to help the team grow and improve by providing mentorship and technical leadership; helping us meet the needs of our customer. Experience with multiple programming languages (Scala, Java, Ruby, Go), cloud-based solutions (e.g. AWS), container orchestration tools (e.g. Kubernetes), JavaScript MVC frameworks (React, EmberJS), continuous integration and continuous deployment systems (Travis, Jenkins), and familiarity with billing platforms (Zuora, Braintree, PayPal) are all bonuses. That said, if your experience looks a little different from what we've identified and you think you can rock it, we'd love to hear from you. About Us Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. More than 100,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's Candidate Privacy Notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk's use of your personal information. Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. More than 150,000 paid customer accounts in over 150 countries and territories use Zendesk products. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Interested in knowing what we do in the community? Check out the Zendesk Neighbor Foundation to learn more about how we engage with, and provide support to, our local communities. Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's Candidate Privacy Notice explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk's use of your personal information. Zendesk - Just posted report job - original job

Keywords: Zendesk, Madison , Staff Engineer, Engineering , Madison, Wisconsin

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