Company: National Guardian
Posted on: January 15, 2019
This position is responsible for processing a wide variety of on-going administrative tasks and business support services for the NGL West facilities. These duties include, but are not limited to; processing incoming/outgoing and interoffice mail, routing and indexing documents, initiating and completing specified workflow processes and print requests. Facility, office and kitchen supply support services including procurement, plus other duties as assigned. It is important that all of these items be performed in a timely fashion with a high level of accuracy, while also maintaining high standards of professionalism, ethics and confidentiality. Primary Accountabilities and Competencies: Accurately process incoming mail, UPS, and vendor deliveries as prioritized. Route incoming mail to the appropriate departments various electronic workflow documents. - 25% Open, sort, prepare and distribute various incoming mail, correspondences and payments by following our stated procedures Index and classify incoming electronic documents. Research our systems for incomplete information as needed Deliver mail and documents via electronic workflow Accurately process interoffice and outgoing mail, UPS and shipping services as prioritized. - 35% Process & track outgoing UPS, FedEx, and USPS mail, including certified Pickup and deliver mail throughout the building for processing Process outgoing correspondences, statements and disbursements for fulfillment Fold and insert low volume outgoing mail into the appropriate company envelopes Assure all outgoing mail is ready to be picked up by our outgoing mail vendors Assist with various large batch mailings when requested Accurately process back-end tasks - 20% Research documents with missing information using our OnBase and LifePro systems Research returned mail and take steps needed to determine correct address. Coordinate any additional follow-up needed and update our systems records Assist others in completing copy and print requests for all departments Back-end scanning of documents into OnBase files from various business units Monitor inventory for various print materials, office and kitchen supplies Maintain high standards of professionalism, ethics & confidentiality - 20% Maintain acceptable attendance Maintain a strong focus on teamwork Follow and support company guidelines and policies Ensure customer privacy in and around your workspace and in all communications with policy holders, agents, partners, and co-workers. Ability and willingness to work with others in a team environment Participate in group decision making, listening, and responding constructively to others Manage and adjust personal time off, breaks, and lunches to ensure sufficient coverage Perform other related work as requested or required Complete Assigned projects, tasks, and/or milestones by an agreed upon date Required Knowledge, Skills and Abilities: High level of accuracy and attention to detail Intermediate to advance typing and general clerical skills Intermediate to advance verbal and written communication skills Intermediate to advance PC and machine knowledge in an office/mail routing department Able to switch tasks as needed in order to complete new incoming tasks under tight deadlines Able to present a positive and professional image Able to handle multiple tasks and remain organized Typing skills of 40 WPM Education and Training: High school diploma or equivalent LOMA Level 1 Certificate goal preferred Experience: 1-3 years of office experience preferred Prior mail processing and imaging experience in a business setting preferred Physical Requirements: Ability to assemble booklets, prepare materials for mailing and carry multiple documents. Ability to use computer programs, search for information and apply information to electronic or paper materials being assembled. Ability to lift and carry prepared documents. Must be able to lift 30 lbs. and independently move materials from one work area to another.
Keywords: National Guardian, Madison , Administrative Professional, Administration, Clerical , Madison, Wisconsin
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