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Administrative Order Specialist

Company: Creative Financial Staffing
Location: Madison
Posted on: September 17, 2023

Job Description:

Administrative Order Specialist
About the Company:

  • Generous vacation and paid time off policies
  • Performance-based bonuses and rewards
  • Employee recognition programs to acknowledge outstanding contributions
  • Company-sponsored social events and team-building activities
    Responsibilities of the Administrative Order Specialist:
    • Manage and process incoming orders received through our online inbox.
    • Follow orders through their entire process, from initial receipt to final delivery.
    • Provide exceptional customer service by promptly responding to customer inquiries and resolving issues through phone calls and emails.
    • Collaborate with internal teams, including sales, warehouse, and logistics, to ensure timely and accurate order fulfillment.
    • Maintain detailed documentation of customer interactions, order updates, and issue resolutions.
      • High school diploma or equivalent; additional education or certification in business administration or a related field is a plus.
      • Proven experience in order management, customer service, or a similar role.
      • Proficient in data entry and the use of computer systems and software, including Microsoft Excel.

Keywords: Creative Financial Staffing, Madison , Administrative Order Specialist, Administration, Clerical , Madison, Wisconsin

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