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Administrative Assistant

Company: Saco Foods, LLC
Location: Middleton
Posted on: May 16, 2022

Job Description:

Job Description The Administrative Assistant is responsible for general office duties, answering phones and providing high-quality customer service to people who are seeking information about our multi-brand products, while maintaining professionalism and resolution. This position is responsible for execution of invoicing customers using the company---s Enterprise Resource Planning (ERP) system, as well as Electronic Data Exchange systems (EDI). Duties are described, but not limited to, the explanations below. Position Responsibilities/Essential Job Duties: Provide high-quality service to consumers Communicate with customers via the telephone, email and postal mail to answer questions, solve consumer problems, triage consumer complaints, etc. Process consumer mail orders accurately and on time. Process consumer web orders accurately and on time. Manage front-desk activities Answer incoming calls and provide responses or information appropriately; if needed, forward caller to appropriate staff person. Greet visitors and maintain visitor logs. Administer proper paperwork for UPS shipments Other duties as assigned and available. Maintain filing systems. Open and distribute daily mail. Accurately invoice customers using Saco---s ERP system and EDI systems. Assist co-workers and management with additional duties as needed Company Description Saco is a 49 year young company that is continually growing with natural brand growth, acquisition and new product development. We are a family run company that prides itself of treating our employees right Firm believers of promotion within, pay for performance, bonus opportunity, competitive wages and benefits which include 401K, health, dental, vision and life insurance. Come join our family

Keywords: Saco Foods, LLC, Madison , Administrative Assistant, Administration, Clerical , Middleton, Wisconsin

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