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Collections Clerk

Company: Gordon Flesch Company
Location: Madison
Posted on: February 15, 2019

Job Description:

The Gordon Flesch Company is the largest independently owned office technology company in the Midwest, with nearly 600 employees, and locations in Indiana, Illinois, Wisconsin, and Ohio. We've been providing exceptional office technology products and services for over 60 years.

RESPONSIBILITIES:


  • Collect past due invoices
  • Negotiate payment options/terms.
  • Process credit card, ACH or electric check payments.
  • Monitor service and supply holds to minimize risk.
  • Investigate and resolve customer queries or payment discrepancies
  • Reconcile customer accounts
  • Maintain accounts receivable customer files and records.
  • Process address changes and identify ownership changes
  • Provide reporting of portfolio aging results, "troubled" and "at risk" accounts at month end.
  • Participate in bi-weekly portfolio review with AR supervisor
  • Partner with Senior Accounts Receivable Specialist and team members to identify best collection practices and procedures
  • Partner with Credit Analyst to assist in the credit review of accounts and make recommendations regarding recommended credit line
  • Provide exceptional customer service to Gordon Flesch Company customers.
  • Miscellaneous job duties as assigned.

    REQUIREMENTS:


    • High School Diploma or equivalent required.
    • Knowledge of credit and collection practices and laws
    • Knowledge of Microsoft Office applications, including Word, Excel, Outlook.
    • Ability to type 35-40 wpm.
    • Excellent verbal and written communication.
    • Strong attention to detail.
    • Excellent organizational skills.
    • Problem solving skills.

      The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c

      Keywords: Gordon Flesch Company, Madison , Collections Clerk, Accounting, Auditing , Madison, Wisconsin

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