Customer Service Representative
Company: National Exchange Bank & Trust
Location: Randolph
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Why NEBAT? Trusted. Genuine.
Successful. National Exchange Bank & Trust is an independent,
family-owned bank with big bank abilities, serving Southeastern
Wisconsin. Founded in 1933, we are a trusted business partner,
employer, and community member. At National Exchange Bank & Trust,
you will enjoy a flexible, friendly, family environment, a
rewarding career, and opportunities to make a difference in the
communities we serve. We believe in bringing out the best in our
talent and are committed to fostering an inclusive environment of
growth and development. Position Summary As a Customer Service
Representative, you will have the opportunity to create a
difference in the lives of our customers every single day. You will
be responsible for completing account transactions, offering
appropriate bank products and services, opening new accounts, as
well as providing guidance to help customers make decisions about
their financial needs. Skills & Attributes Needed The following
skills and attributes are needed to succeed in your banking career:
Excellent customer service Attention to detail Great communication
Ability to multi-task Problem solving skills Ability to work
independently as well as part of a team Qualifications Ideal
candidates will possess the following qualifications: Interpersonal
skills necessary to relate to and empathize with other people and
to maintain a friendly, cheerful, and courteous demeanor throughout
the day. Maintain composure and professionalism under pressure,
including the ability to effectively deal with unexpected
situations and potentially difficult engagements and to maintain a
cohesive work environment with coworkers. Maintain the highest
level of confidentiality and discretion of customer and bank
information. Show high attention to detail, with the ability to
problem solve basic issues. Operate a computer and other standard
office equipment. A high school diploma or equivalent. Cash
handling and customer service experience. May require travel to
neighboring offices for staffing coverage upon request. Benefits
Offered National Exchange Bank & Trust offers a competitive benefit
package including, but not limited to: Health, Dental, and Vision
Insurance Health Savings Account with Employer Contributions Short
and Long Term Disability Employer Paid Life and AD&D Insurance
Voluntary Life, Flexible Spending Accounts, Accident, Critical
Illness, Hospital Indemnity, and Legal Insurance 401(k) with
Employer Match & Profit Sharing Paid Time Off Flexible scheduling
Education Assistance Program Product & Service Discounts &
more!
Keywords: National Exchange Bank & Trust, Madison , Customer Service Representative, Accounting, Auditing , Randolph, Wisconsin
