Part Time Financial Services Representative II - Madison, WI
Company: UnitedHealth Group
Posted on: September 17, 2023
$3,000 Sign On Bonus For External Candidates
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data and
resources they need to feel their best. Here, you will find a
culture guided by diversity and inclusion, talented peers,
comprehensive benefits and career development opportunities. Come
make an impact on the communities we serve as you help us advance
health equity on a global scale. Join us to start Caring.
Connecting. Growing together.
This position is part-time (24 hours/week) Monday - Friday.
Employees are required to have flexibility to work any of our
8-hour shift schedules during our normal business hours of -4:45am
- 1:15pm CST / 5:00am - 1:30pm CST / 6:00am - 2:30pm CST / 7:00am -
3:30pm CST / 8:00am - 4:30pm CST / 11:00am - 7:00pm CST / 3:00pm -
11:00pm CST / 11:00pm - 7:00am CST. It may be necessary, given the
business need, to work occasional overtime. Our office is located
at 700 S PARK ST MADISON, WI 53715.
Verifies insurance eligibility and benefits on all assigned
accounts using electronic verification systems or by contacting
payers directly to determine level of insurance coverage. When
contacting payers directly, utilizes approved scripting.
Obtains referral, authorization and pre-certification information
and documents this information in system.
Identifies outstanding balances from patient's previous visits and
attempts to collect any amount due. -
Trains staff on computer systems, new processes, payer updates and
Functions as a Superuser for primary computer systems
Proactively identifies and leads department process improvement
Works on Special Projects as needed
Performs the duties of a Patient Access Representative
Maintains up-to-date knowledge of specific admission, registration,
and pre-registration requirements for all areas
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
High School Diploma / GED (or higher) -or equivalent experience
1+ years of electronic health record experience
2+ years of Customer Service experience such as hospital, office
setting, customer service setting, or phone support
Ability to work part time, 24 hours per week, 8-hour shifts -
various shifts available
1+ year of experience with prior authorizations
Experience with Microsoft Office products
Experience in a Hospital Patient Registration Department, Physician
Office, or any medical setting
Working knowledge of medical terminology
Understanding of insurance policies and procedures
Experience in insurance reimbursement and financial
Ability to perform basic mathematics for financial payments
Experience in requesting and processing financial payments
Strong interpersonal, communication and customer service skills
Physical and Work Environment:
Standing for long periods of time (10 to 12 hours) while using a
workstation on wheels and phone/headset.
**PLEASE NOTE** The sign on bonus is only available to external
candidates. Candidates who are currently working for a UnitedHealth
Group, UnitedHealthcare or related entity in a full time, part
time, or per diem basis ("Internal Candidates") are not eligible to
receive a sign on bonus.
At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an
Equal Employment Opportunity/Affirmative Action employer and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are
required to pass a drug test before beginning employment.
Keywords: UnitedHealth Group, Madison , Part Time Financial Services Representative II - Madison, WI, Accounting, Auditing , Waterloo, Wisconsin
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