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Part Time Night Auditor

Company: The North Central Group
Location: Madison
Posted on: October 14, 2020

Job Description:

The Madison West Hampton Inn & Suites is searching for a Part Time Night Auditor! Must be flexible and have the availability to work up to three shifts per week. North Central Group maintains high standards of cleanliness and hygiene at our properties and have taken additional measures to make our protocols even more rigorous. Click here for more information on what our properties are doing to keep you safe. Our team members are the foundation of our company's commitment to excellence. North Central Group takes great pride in the inclusive culture we have created across our portfolio of exceptional properties. Join our family owned business where we create a fun, safe and supportive environment for our team members to thrive and grow in. #whyNCG: - Mission and Core Value: At NCG, we strive to be the best and offer you the best career - Room to Grow: Learn from the best in a friendly and positive work environment and gain the confidence to provide exceptional service - NCG Cares: As a family-owned business, each Team Member is an extension of the NCG family - There is always time for fun: We celebrate our Team Members and reward their successes - Perks: Enjoy discounted Hilton and Marriott hotel stays, a flexible work schedule, health benefits plans and more! Our friendly and attentive Night Auditors are committed to going the extra mile to deliver high quality service to our overnight guests while performing nightly balancing duties, daily paperwork and shift reports related to the hotel's business transactions. Responsibilities: - Daily audit, balance, post and report on front desk, rooms, and food and beverage cash and credit operations ensuring accuracy of the hotel's financial and accounting records - Greet and interact with guests in a warm, friendly and professional manner - Provide highest level of service by anticipating, listening attentively, and responding promptly to guests' needs - Promptly handle guest service requests and guest complaints to meet and exceed guest expectations - Work in cooperation with other departments to ensure a positive guest experience - Use computer system to make reservations, check-in and check-out hotel guests, process payments - Perform tasks such as answering phones, maintain a cash drawer, operate office equipment - Ensure guest and hotel safety by knowing all safety, security and emergency procedures - Process departmental reports Qualifications: - Ability to work overnight from 12:00 p.m. until 8:00 a. m. with the availability to work Fridays either a 4:00 pm - 12:00 am or a 12:00 am - 8:00 am. - Understanding of general accounting practices and ability to compile facts and figures - Strong oral and written communication and interpersonal skills - Motivated to maintain excellent customer service reputation - Strong attention to detail, organization and follow-up abilities - Reliability and honesty - Desire to contribute to a supportive and effective team - Ability to be patient and creatively problem solve With nearly 40 years of hospitality expertise, North Central Group consistently delivers exceptional service to our guests, clients and to the communities in which we live and work. Our company operates 25+ award-winning properties in five states within the Marriott and Hilton family of brands. Check out our jobs at and join our growing team! North Central Group is an Equal Opportunity Employer.

Keywords: The North Central Group, Madison , Part Time Night Auditor, Accounting, Auditing , Madison, Wisconsin

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