Restaurant General Manager
Company: FreshFin
Location: Madison
Posted on: May 8, 2024
Job Description:
What FreshFin Can Offer You
- Quarterly Bonuses: Our GMs should take ownership in their shops
and share in the profits, quarterly bonuses are based on a profit
sharing program.
- Paid Time Off (PTO): All team members begin accruing PTO after
90 days!
- 401(k) Retirement Plan: Including a 4% company match!
- Health and Wellness Stipend: We provide our GMs with a health
and wellness stipend to help subsidize the cost of their medical
insurance.
- Ideal hours: In a typical week, you can expect to work no more
than 50 hours and you will rarely work past 8pm if the Team and
shop schedules allow it. There may be some weeks that you have to
work a closing shift or additional hours. At the end of the day,
you have to have the availability to support your shop and your
Team.
- Free Food: It's healthy, customizable, and (most importantly)
tasty!
- Career Growth Opportunities: We are growing! With growth comes
career opportunities, and we prefer to promote from within whenever
possible. FreshFin is changing the fast-casual dining experience,
and we want you to be a part of it as the General Manager of our
FreshFin Madison - Hilldale Shopping Center shop!
Our General Managers are the leaders of our FreshFin shops where
our teams make real food from scratch. In this role, you will
oversee a full-service back of house operation, as well as an
upscale fast-casual front of house model.
Who You Are
- You exude an entrepreneurial spirit and thrive in an
environment where you can take ownership of your shop and share in
the financial upside when your shop performs well.
- You are energized by getting out from behind a computer screen
and interacting with your team and your customers, and you spend
the majority of your time doing just that. The expectation is for
our GMs to be immersed in the shop's operations (prepping, making
bowls, helping customers, managing vendors, cleaning, training,
etc) approximately 40 hours/week.
- At the same time, you recognize the administrative aspects of
your role are important and dedicate about 20% of your time to
managing the P&L, budgeting, inventory, hiring, and scheduling,
all with a high degree of attention to detail. The expectation is
for our GMs to focus on admin tasks approximately 5-10
hours/week.
- You know that your role as a team leader is paramount, and you
prioritize developing and maintaining a highly engaged team who are
motivated to deliver a best-in-class customer experience each and
every shift.
- You aren't afraid to get deep in the dish pit or help slice
tuna, when needed. You lead by example, and you don't ask your Team
to do anything you wouldn't do yourself.
- Above all else, you are laser-focused on providing a memorable
dining experience to our guests that makes them want to return to
our shops again and again! What You Bring to the FreshFin Team
- You have at least 2 years of prior experience in restaurant
management. If that was as a General Manager in a multi-unit,
fast-casual restaurant, even better!
- Your restaurant management experience includes both the
financial and operational elements of running a restaurant
including P&L, COGS, budgeting, financial planning and
strategy, scheduling, and training.
- You are a proven leader of people and have managed a team in
the past with a high degree of emotional intelligence.
- You're a problem solver, whether it involves shop maintenance,
the operation (BOH and FOH), Team management, or customer service,
you figure out how to solve problems and get results while
following FreshFin's core values.
Keywords: FreshFin, Madison , Restaurant General Manager, Executive , Madison, Wisconsin
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